Don’t delay, submit your life certificates today!

Government Pensioners,

The Accountant General wishes to remind you, our valued customers that your Life Certificate for the January – March 2021 quarter became due on January 31, 2021. If you have not already done so, don’t wait submit your life certificate today!

Remember, early submission of your life certificate is the ticket to your timely receipt of your monthly pension.

Don’t forget, your life certificate becomes due every three months. Each quarter’s barcoded certificate is unique and must be submitted in its original form after it is certified.

Please note the following due dates:

Quarter 1 due date: January 31

Quarter 2 due date: April 30

Quarter 3 due date: July 31

Quarter 4 due date: October 31

 

We have great news for GOJ pensioners residing overseas and paid in Jamaica.

You can now send your certified barcoded Life Certificate to the Jamaican High Commission, Embassy or Consulate in or nearest to their country/region. The Consulates/Missions will collect them on our behalf and forward them to Jamaica.

 

Find a full listing of High Commissions, Embassies and Consulates at the Ministry of Foreign Affairs and Foreign Trade’s website at https://mfaft.gov.jm/jm/

 

For assistance we may be reached via the following platforms:

Main Telephone Line: (876) 922-8320

Toll Free Number: 1-888-991-3005

Other Telephone Lines:  (876) 829-2694, (876) 829-2618 and (876) 829- 2795

Live Chat              www.treasury.gov.jm

E-mail:                 info@treasury.gov.jm

WhatsApp (text only):   (876) 818-6583

Facebook:            www.facebook.com/thetreasuryja

Instagram:          www.instagram.com/thetreasuryja

 

The Accountant General’s Department, Improving Non-Stop!

 

 

 

 

 

Quick and Easy Option to Submit Your Life Certificate from Overseas

The Accountant General’s Department (AGD) wishes to advise all Government of Jamaica pensioners residing overseas and paid in Jamaica that they can now send their certified barcoded Life Certificate to the Jamaican High Commission, Embassy, or Consulate in or nearest to their country/region.   The Consulates/Missions will collect them on our behalf and forward them to Jamaica.

Life certificate forms are still required every quarter and must be submitted in their original form.  The completed life certificate must be enclosed in a sealed envelope addressed to the relevant High Commission, Embassy, or Consulate and clearly labeled “Attention: Accountant General’s Department – Life Certificate”.

For further information, you may visit our website at www.treasury.gov.jm  or contact the Communication and Customer Service Unit on any of the platforms below.

Telephone:  876-922-8320

Live Chat:   www.treasury.gov.jm

E-mail:         Info@treasury.gov.jm

Facebook:    www.facebook.com/thetreasuryja

Instagram:   www.instagram.com/thetreasuryja

 

You may also visit the Ministry of Foreign Affairs and Foreign Trade Website at www.mfaft.gov.jm  to find the High Commission, Embassy, or Consulate most convenient to you.

Intermittent Network Disruption: More Ways to Reach Us!

The Accountant General wishes to advise all our valued customers that we are experiencing intermittent network disruptions that are affecting our  telephone and internet lines.

In addition to our regular telephone lines (876) 922-8320-7, we may also be contacted by telephone at (876) 829-2694 and (876) 829-2618 for the satisfaction of all queries and requests.

We ask that our customers utilize our digital platforms as much as possible. We may be reached via the following channels:

Live Chat              www.treasury.gov.jm

Facebook:            www.facebook.com/thetreasuryja

E-mail:                 info@treasury.gov.jm

Instagram:          www.instagram.com/thetreasuryja

WhatsApp (text only):   1-876-818-6583

 

During this period, customers may experience longer than usual wait times.

We are working assiduously to restore our systems as soon as possible.

We thank you for your patience and apologize for any inconvenience caused.

 

Interruption of CTMS Service on Thursday July 30, 2020

The Accountant General wishes to advise our valued customers and Ministries, Departments and Agencies (MDAs) that due to emergency repairs required to fibre optic cables which support the Central Treasury Management System (CTMS), there will be interruptions of service on Thursday July 30, 2020.

These repairs are necessary to replace a damaged cable that currently serves the MOFPS site as well as and to restore broadband and fixed line service to the Ministry of Labour and Social Security, Ministry of Education and Information, Parliament and Post and Telecommunications Department.

For emergency support  during our downtime re: pensions and loans contact us at: 922-8320-7 Ext. 2262 or 2170

 

For the Revenue and Expenditure matters please contact:

Mr. Naburn Nelson, Director of Centralized Expenditure

Email: naburn.nelson@treasury.gov.jm

Contact#:876-832-0972/922-8320 Ext. 2213

 

Mr. Mario Riley, Director of Revenue Management

Email: mario.riley@treasury.gov.jm

Contact#:876-543-5020//922-8320 Ext. 2101

 

The Accountant General wishes to apologize for any inconvenience caused and thank you for your understanding during this time. We are working assiduously to ensure the restoration of service within the shortest possible time.

 

COVID-19 Public Advisory

Following the announcement by Prime Minister Andrew Holness at the Press Briefing on March 16, 2020, the Accountant General has made an assessment of all service areas of the Accountant General’s Department (AGD) and has determined that limited service will be provided to customers over the 7 day period, which commences on Wednesday, March 18, 2020.  We request that customers contact us through our digital platforms, as follows:

 

Live Chat https://www.treasury.gov.jm
Facebook https://www.facebook.com/thetreasuryja
Instagram https://www.instagram.com/thetreasuryja
Twitter https://twitter.com/thetreasuryja
Whatsapp (Text only) 1-876-818-6583
E-mail info@treasury.gov.jm

 

The following services may be accessed online: requests for Pensioner Life Certificates, P-24 forms and status letters.

 

It is our expectation that Ministries, Departments and Agencies (MDAs) will continue to make payments to the AGDs bank accounts, to be followed by appropriate email notification, while ensuring that the precautions, as outlined by the Prime Minister and the Minister of Health and Wellness are observed.

 

Only limited operations will be conducted at our Contact Centre, we may be reached at 876-922-8320-7.

 

Pensioner Life Certificates and general mail may be submitted using the designated drop boxes which have been placed at the main entrance the MOFPS Building, 30 National Heroes Circle, Kingston 4, or through the regular postal service.

 

We do appreciate your understanding at this time and look forward to a continued working relationship with all our customers, as we strive to provide excellent service.

 

With best regards and wishes for continued safety.

 

Anya Jones

Accountant General

Public Advisory-Utilization of Digital Platforms

In light of the confirmation of cases of COVID-19 in Jamaica, the Accountant General is asking that customers utilize our digital platforms as much as possible for the satisfaction of queries and requests.

 

We may be contacted via the following channels:

Live Chat https://www.treasury.gov.jm
Facebook https://www.facebook.com/thetreasuryja
Instagram https://www.instagram.com/thetreasuryja
Twitter https://twitter.com/thetreasuryja
Whatsapp (Text only) 1-876-818-6583
E-mail info@treasury.gov.jm

 

The Accountant General extends wishes of safety and good health to our customers and their families throughout this time.

Relocation Notice – We are Moving!

The Accountant General wishes to advise the public that the Department will be temporarily relocated, to the Ministry of Finance and the Public Service at 30 National Heroes Circle, Kingston, with effect from Monday March 9, 2020.

We apologize for any inconvenience caused by this move and are working towards ensuring that there will be no disruption of services.

 

The AGD can still be contacted via telephone at 876-922-8320-7 or by email at info@treasury.gov.jm .

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